KAKADU IGNITE AS

Kakadu Start is a simple pilot that delivers proven results in just 100 days. With three ready‑made guides to frequently asked questions, the customer service center is immediately relieved, while customers get fast and clear help exactly when they need it. The solution is up and running in a single day, requires no technical integration, and provides unique insights into how guidance can reduce support volumes, increase customer satisfaction, and empower more self‑reliant users. Kakadu Start is the fastest way to test the value of digital guidance – with minimal effort and maximum impact.

Kakadu Guide is a digital assistant that supports users in real time – right when they get stuck with yet another digital task. The solution provides interactive guidance exactly where it’s needed, boosting confidence, making it easier to get things done, and reducing the need for support, all while creating a smoother and more seamless user experience.